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Before reaching out, please have a look at the FAQ. If you can't find the answer you're looking for, send us a message below -- we reply within 24 hours.
Frequently Asked
Before you reach out
Most of what our customers ask is already answered in the FAQ.
FAQ
Shipping times and costs?
Shipping 10-15 business days. Worldwide free shipping.
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FAQ
What's covered under warranty?
Main PCB, power supply, and movement are covered for 1 year. Nixie tubes are consumables and natural aging is not covered.
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